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Apply for planning permission

Apply online for planning permission.

Please note that the Planning Service currently has a short term reduction in available staff and there may be a resultant delay in the processing of your application/enquiry. We apologise for any inconvenience that this may cause and can assure you that our team are working hard to process cases as quickly as possible.

Before you start

Prior to submitting any application, please familiarise yourself with:

Making your application

We encourage all customers to engage with our Service via online services and methods as this is the most efficient method to submit applications and to communicate with us. You can complete and submit and pay your applications online via the ePlanning Scotland website.

Apply online for permission

In any case of submission, please ensure that all relevant questions within the application form are answered fully and comprehensively. Failure to answer questions on the form may result in a delay with processing your submission.

If you require assistance when submitting your application online there is a user guide available on the ePlanning website.  This will provide step by step guidance on using the ePlanning system. 

The following applications can't be made through the ePlanning website, but can be made directly to us:

Non-Material Variations

Pre-Application Enquiries

Proposal of Application Notice

If you wish to submit a Non-Material Variation, Pre-Application Enquiry or Proposal of Application Notice, please complete and return your form, together with all necessary information to the Planning Service, preferably by email to: or to the postal address noted below.

Timescales and Processing

Your application will normally be acknowledged within 5 working days and will be handled and processed in accordance with our Service Standards and published guidance.

All planning applications are decided in accord with the policies contained in the Local development plan 2, unless there are material planning considerations that indicate otherwise.

There's also guidance contained in the Supplementary Planning Guidance.. For example, if you're proposing a house extension, then the Householder Design Guide is relevant.  If you're proposing a development and want to see what policies apply and how your application will be assessed, then please read the relevant parts of these documents.

Fees and How to Pay

Most applications must be accompanied by a submission fee, and we encourage applicants to make payment at the time of submission through the ePlanning website.

Some fees are set by statutory legislation and others are set locally by the Council. You can calculate application fees using the ePlanning Fee Calculator  or our Guidance Note - Planning Fees (PDF) [406KB] . The Planning Service will confirm the correct fees when validating your submission.

If you need to make a payment after you have applied, or if you need to make an additional payment, please note the following payment methods are accepted:

  • Online payment via our website  (using a debit or credit card)
  • Telephone payment (using a debit or credit card) by calling 01292 616 107

You will need your application reference number to make payment.


If you need to contact the Planning Service, you can do so on the following details:

By email to:

By telephone to: 01292 616 107

By post to: Planning Service, County Buildings, Wellington Square, Ayr, KA7 1DR

Pre-Application Enquiries

Find out more about the pre-application enquiry service, when to use it and what it includes.

High hedges

You can make a high hedge application if it's blocking light to your house or garden.

Planning application process

Find out about the planning application process

Guidance on drawing and plans

Get guidance on drawings and plans you need to submit with your application to help reduce delays.

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