Garden Waste Permits
From Monday 15 July 2024, households that want their brown bin to be emptied must purchase a garden waste permit for each bin.
You can purchase your garden waste permit, check frequently asked questions, find out what goes in your brown bin and view the Terms and Conditions from Monday 3 June using the links below.
Garden Waste Permits must be purchased at least 24 hours in advance of your collection day to allow all systems to update. If you purchase a garden waste permit on the day of your collection, your bin will not be serviced.
Purchase my garden waste permit
Purchase your garden waste permit
Garden Waste Permit Frequently Asked Questions
Garden Waste Permit Frequently Asked Questions
What goes in my brown bin
A garden waste permit costs £50 per brown bin and will be valid for 12 months. Once you have purchased a permit, we'll send you a permit sticker(s) in the post. Permit sticker(s) should be attached to the back of your brown bin(s).
Your brown bin will continue to be collected every four weeks as per your normal bin collection calendar. Bins should be placed out the night before collection day, however in some town centre areas bins may require to be placed out on the day of collection.
Please note that brown bins are not collected during the winter months of December, January, and February. You can still arrange an individual collection during these months (1 per month) using online brown bin winter collection form.
Request the removal of your brown bin(s)
Residents who no longer use their brown bin(s) can arrange to have them removed between Monday 9 December 2024 and Friday 28 February 2025.
To arrange the removal, please either call 01292 559342 (please select option 1) or email neighbourhood_services@south-ayrshire.gov.uk
We will need the following details from you:
- Full name
- Address
- Contact number
- Email address
- The number of brown bins at your property that you'd like removed.
We have a limited number of slots available each week for bin removals, and these are allocated on a first come first serve basis. You will receive an email/phone call within 10 working days confirming the week your bin(s) will be removed.
Important Information
- We will only remove bins that are empty of all waste.
- If you decide that you'd like to sign up to our Garden Waste Permit scheme after your bin has been removed, you will be charged a fee for requesting a new bin, alongside the permit charge.
- There will be no removals between Tuesday 24 December and Friday 3 January 2025.
Report a missed collection
The easiest and quickest way to report a missed collection is via our online portal. Customers can do this by selecting the link below and logging in or registering an account, you then simply select the collection that has been missed and the report will be passed to our waste aware team to investigate.
For alternative ways to contact us click the link below
Customer Services - South Ayrshire Council (south-ayrshire.gov.uk)
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