Thriving Economy Service Privacy Notice

This statement provides more details about how we will use your personal data when you contact and engage with the Thriving Economy Service.

As the 'data controller' for the personal information - or data - we hold about you, South Ayrshire Council decides how your personal information is used/processed, and what it is used for.

Your personal data - what is it?

Personal data is information relating to a living person who can be identified from that data. Identification can be based on the information alone, or in conjunction with any other information. The processing of personal data is governed by the UK General Data Protection Regulation (UK GDPR) and supplemented by the Data Protection Act 2018.

What Personal Data will we collect from you?

We will only collect the personal information we need to provide you with relevant information, services and support. The personal data we will collect can include:

Essential Data	Depending on the services you require we may also need to collect the following data
Name	Date of Birth
Address	Unique identifier e.g. National Insurance Number, Unique Tax Reference Number
Telephone Number	Business Email address which identifies you
Email Address	Financial or Business Information, e.g. your bank account details, annual accounts
	Photographic ID and proof of address, e.g. valid passport/driving licence, utility/rates bill
	Criminal convictions (for anti-fraud purposes)
	Signature
	Photographic Image

How will we use your information?

All personal data collected is processed by Thriving Economy and Thriving Communities Administration staff. We will only collect the personal data we need in order to deliver the services you require. This includes:

Business support/advice/promotion/development
Grant funding, e.g. processing and confirming your application eligibility
Delivery of Thriving Economy Programmes/Initiatives e.g., Ambition Programme, Prestwick Aerospace which includes the Operational Group (PAOG)
Advice on funding for training and upskilling opportunities
Services to promote South Ayrshire as an investment destination to improve the local economy e.g. Invest South Ayrshire, Regional Economic Strategy
Services to support economic research, e.g. statistical data internally for South Ayrshire Council and Externally for the Scottish Government

We may also collect your photographic image for inclusion in case studies to promote support and achievements to any South Ayrshire Businesses. Should you choose to provide your photographic image, it will only be used for the purposes explained in the Council's Agreement Form, should you choose to complete this.

As part of our continuous service improvement, we may ask you to complete an evaluation form to provide feedback on the support and service provided to you. Completion of an evaluation form is entirely voluntary, and any information you choose to provide will be handled in accordance with our privacy notice.

What is the legal basis for using/sharing your information?

Data Being Shared

Legal Basis for Sharing

Where you provide your personal data to allow us to provide advice and support

It is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller as per Article 6 (1) I of the UK GDPR, and the task or function has a clear basis in law. The services, advice and support we provide is underpinned by the powers delegated to us under Part XVIIIA of the Local Government (Scotland) Act 1973.

Where you choose to provide your photographic image

You have freely given your consent to the processing of your personal data for the specific purposes described in the completed agreement form. You can withdraw your consent in whole or in part at any time. If you wish to withdraw your consent, please let us know by contacting [email protected]. Please note once information has been shared it cannot be unshared. For example, if you have agreed that we can use your image in our case studies, we cannot retract that use. We can however ensure we no longer use your image in the future, should you choose to withdraw consent.

Who will we share your information with?

To provide the services we offer, we may share your personal information between Services within South Ayrshire Council and other partners who we routinely work with. These include, but are not limited to:

Business Gateway
UK Government, relative to funding, including case studies
Scottish Government and its Agencies, relative to funding, including case studies
Other Council Services, e.g. Finance, Planning and Building Standards and Procurement
Elected Members, e.g. case study data, business name and support
Other Local Authorities, e.g. East and North Ayrshire through the Regional Economic Strategy
Educational providers, e.g. colleges/universities
External partners and consultants, e.g. Ayrshire Chamber of Commerce, Scottish Manufacturing Advisory Service, Scottish Enterprise and Prestwick Aerospace Operational Group (PAOG)

The Council is under a duty to protect the public funds it administers, and to this end may use the information you have provided for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

How long do we keep hold of your information?

We will keep your personal data for no longer than reasonably necessary. Details of how long we will keep your personal data can be found in Section 9 of the Council's Corporate Records Retention Schedule here: Corporate Records Retention Schedule.

Purpose we collect your personal data	Trigger - event that prompts start of retention period	How long we hold your data
Business support/advice/ promotion/development	Last contact with business	C+ 12 years
Application to Council for business loan or grant - application approved	Termination of loan agreement/ Final payment of grant	C+ 12 years
Application to Council for business loan or grant - application refused	Last action on	C+ 12 years
Delivery of Thriving Economy Programmes/Initiatives	Current	C+ 10 years
Scottish Government - Funded Programmes, e.g. No-One Left Behind	End of your participation	C + 5 years
UK Shared Prosperity Funding (UKSPF)	End of your participation	C + 6 years
Community Wealth Building Programmes	End of your participation	C + 6 years
Ayrshire Growth Deal Funded Programmes	End of your participation	C +10 years
European Funded Programmes, e.g. European Regional Development Fund	Final Claim approved	C + 12 years
Services to promote South Ayrshire as an investment destination	Current year	C + 10 years
Services to support economic research	Completion of consultation and survey	C + 12 years
Creation and publication of a Case Study	Publication of the Case Study	C + 1 year

What are your rights?

The lawful basis for processing/using your personal data directly impacts which rights are available to you. For example, some rights will not apply, if we are processing your data under public task (Article 6 (1) (e)) we are not required to:

erase your personal information
enable the right to data portability

However, you do have the following rights and can ask us to:

correct your personal information if it is inaccurate;
complete your personal information if it is incomplete;
restrict the processing of your personal information in certain circumstances

You also have the right to object to the processing of your personal information and the right to access your personal information.

Where you have chosen to provide your photographic image to us for our case studies:

You can ask us to:

correct your personal information if it is inaccurate;
complete your personal information if it is incomplete;
restrict the processing of your personal information in certain circumstances; and
erase your personal information in certain circumstances.

You also have the right to object to the processing of your personal information.

What are the consequences of failing to provide personal information?

If you fail to provide the required information, we may not be able to process your enquiry or provide you with the support you require.

Do you require this statement in a different format?

Please contact us if you require this information in an alternative format.

How can you get in touch with us?

If you wish to obtain any records held by the Council relating to you, or if you have any general data protection queries, please contact the Council's Data Protection Service at:

Data Protection Officer
South Ayrshire Council
County Buildings
Wellington Square
Ayr
KA7 1DR

Email: [email protected]

Telephone: 01292 612 223

Are you dissatisfied with the way your Personal Information has been handled?

If you are unhappy with the way we have dealt with your personal information, you can complain to the Council's Data Protection Officer using the contact details noted above.

If you remain dissatisfied after contacting us, you have the right to complain to the Information Commissioner (https://ico.org.uk/for-the-public/):

Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh
EH8 8FT

Email: [email protected]

Telephone: 0303 123 1115