Missed Brown Bin Collection

The easiest and quickest way to report a missed collection is via our online portal.  Customers can do this by selecting the link below and logging in or registering an account, you then simply select the collection that has been missed, and the report will be passed to our waste aware team to investigate.

Please ensure that you have purchased or renewed your Garden Waste Permit.    Only residents who have done so will have their brown bin collected. 

In the event of your brown bin not being emptied or partially emptied due to the adverse weather conditions please leave your bin out and we will return to empty your bin therefore there is no need to report a missed bin.

Report a missed brown bin collection