Contact Customer Services

Our Customer Service Team can help you to access information and provide assistance and advice on a wide range of council services.

Our advisors are available 09.00 - 16.45 Monday to Thursday and 09.00 to 16.00 on Fridays and can be contacted in a range of ways:

• By using our online options,  you can book a telephone appointment, or use our web assistant/live chat.
• By email at:  customerservices@south-ayrshire.gov.uk 
• By calling:  0300 123 0900 

 

If you can't manage your enquiry online or by phone, you can arrange a face-to-face appointment from each of the following locations:

• Ayr - The Wallace Tower, 172-176 High Street.  Available Tuesday to Friday.
• Troon - The Library - South Beach.  Available on Tuesdays.
• Prestwick - 2-6 The Cross.  Available on Wednesdays. 
• Girvan - Carrick Opportunities Centre, Henrietta Street.  Available on Thursdays. 
• Maybole - The Library, High Street.  Available on Fridays.

View emergency telephone numbers for Council Services out with these hours.