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I have an issue with my card/card not received

If you have received your intial letter containing your activation code but not yet received your card, or where your card has been lost, stolen or damaged please click the link below and enter your details onto the form, a member of our team will review and advise on any assistance that can be provided.  Please note that due to current service demands enquiries of this nature will not be actioned until week commencing 9th January 2023.

Card not received/lost/stolen or damaged