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How do I check my balance?

How do I check my balance?

There are a number of ways to check your balance. You can either:

  • Scan the QR code on your card - this will take you directly to a link to open to display your balance;
  • Visit www.getmybalance.com - remember to have your 16 digit card number and your 6 digit card security code (both found on the back of your card) to hand;
  • Call the balance enquiry number on 0121 260 2849 - remember to have your 16 digit card number and your 6 digit card security code (both found on the back of your card) to hand.