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COVID-19: latest update on how our services are affected and the support available

COVID-19: latest update on how our services are affected and the support available

Over 60's Travel

If you are age 60 or over and a permanent resident in Scotland you are eligible for free bus travel.  You may also be entitled to reductions on other methods of travel such as ferry crossings and rail journeys.  

Information on reductions can be found on the Transport Scotland website.

Apply online

Go to Get Your NEC where you will be taken through the process of setting up a My Account profile and then through the application process. 

To apply online the device you are using requires a camera and applicants require to have a valid UK Photo drivers Licence or a valid UK Passport.

Unable to apply online 

If you are unable to apply online you should go to your local Post Office to apply.  

Full information on the scheme, eligibility and proofs required can be found on the Transport Scotland Website.

Other enquiries

You can do the following online; 

  • Order a replacement Card if yours is lost, stolen or faulty
  • Update the photograph on your card 
  • Change your name or address

Go to Get Your NEC to login or create an account.  

Other help

Our offices remain closed in line with Scottish Government Guidance due to the Coronavirus pandemic. If you are unable to get the help you need online please use the contact details:

Phone: 0300 123 0900
Email: customerservices@south-ayrshire.gov.uk

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