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COVID-19: latest update on how our services are affected and the support available

COVID-19: latest update on how our services are affected and the support available

Home care contacts

Home care teams

Ayr North Team
John Pollock Centre
Mainholm Road
Ayr
KA8 0QD
0300 123 0900
Ayr South Team
John Pollock Centre
Mainholm Road
Ayr
KA8 0QD
0300 123 0900
Girvan/Maybole Team
Social Work and Housing Office
6 High Street
Maybole
0300 123 0900
Prestwick/Troon Team
Municipal Buildings
South Beach
Troon
KA10 6EF
0300 123 0900

Community care teams

Maybole Office
6 High Street
Maybole
KA19 7BY
01655 883293
Girvan Office
17/19 Knockcushan Street
Girvan
KA26 9AG
01465 712299
North Ayr
3 Holmston Road
Ayr
KA7 3BA
01292616000
Prestwick Office
12 Main Street
Prestwick
KA9 1NX
01292 470099


What if I am dissatisfied with the service?

If you are not happy about your service, please talk to the Home Care Co-ordinator as soon as possible. It is usually easiest to put things right if you tell us quickly and speak to the person closest to the problem on the telephone numbers listed above. If you are still not happy, you can use our formal complaints process. Your Home Care Co-ordinator will have given you a copy of our Help us Get it Right Leaflet.

If you are still dissatisfied with our response please contact:

The Care Commission
Compass House
Discovery Quay
11 Riverside Drive
Dundee DD1 4NY
Tel: 01382 207100

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