Where to get help

Information and a full range of services can be obtained below.

Local Services

A list of local services: Domestic Abuse, Rape and Sexual Assault, Children and Young People, Housing, Other.

Domestic Abuse

Name South Ayrshire Women's Aid
Address 28 Sandgate, Ayr, KA7 1BW
Opening Hours Monday-Friday 9am - 4.30pm
Telephone Crisis line: 01292 266482
Children and Young Person's Support Workers: 01292 267 067
Office line: 01292 885667
Website www.southayrshirewomensaid.org.uk
Services Crisis support and counselling service Refuge accommodation and support service Children and young people support service (refuge and non refuge) Outreach support service for rural areas Group support. Training and prevention education service.
Referral Agency referral, self-referral
Name Domestic Abuse Unit (Police Scotland)
Address 10 St Marnock Street, Kilmarnock
Opening Hours Monday - Friday 8.00am - 4.00pm
Telephone 01563 505131
Services Plain-clothes officers provide a professional, caring and victim-centred approach, offering advice and support throughout the process of reporting a domestic incident.
Name Domestic Abuse Helpline
Address 44 Springvale Street, Saltcoats KA21 5LP
Opening Hours 24 hour opening - 365 days a year
Telephone 0800 027 1234
Services Telephone support to those affected by domestic abuse.
Name Shaktie Women's Aid
Telephone 0131 475 2399
Website www.shaktiedinburgh.co.uk
Name Amina, the Muslim Women's Resource Centre
Address Network House, 311 Calder Street, Glasgow G42 7NQ
Telephone 0808 801 0301
Name Hemat Gryffe Women's Aid
Address Flat 0/1, 24 Willowbank Street, Glasgow G3 6LZ
Telephone 0141 353 0859
Website www.hematgryffe.org.uk

Rape and Sexual Assault

Name Moving On Ayrshire
Address Eglington Chambers, 21 Wellington Square, Ayr KA7 1EZ
Opening Hours Monday - Friday 9am - 4.30pm
Telephone 01292 290546
Email enquiries@movingonayrshire.com
Website www.movingonayrshire.com
Services A counselling service for adult survivors of sexual abuse and rape throughout South Ayrshire.
Referall Services are free and confidential
Name Rape Counselling & Resource Centre

25 Portland Road, Kilmarnock, KA1 2BT

Opening Hours Monday - Thursday 10.30am - 4.30pm Friday 10.30am - 2.00pm
Telephone 01563 544686
Services Counselling and support for: Female survivors of rape and child sexual abuse Mothers whose children have been abused Anyone supporting a survivor, such as friends, partners, parents and families Support and information to: Professionals and workers who work with survivors of sexual crimes Students The general public Support and accompany survivors, who have reported the crime, through the subsequent legal procedures and at court.
Referral Open referral method
Name Rape Crisis Scotland Helpline
Address 46 Bath Street, Glasgow G2 1HG
Opening Hours Daily 6pm - 12 midnight
Telephone 08088 00 00 14
Website www.rapecrisisscotland.org.uk
Services Support for anyone aged over 13 who has experienced sexual violence, their friends, family or support workers. A free and confidential service offering initial support and information. The withheld number will not show up on your phone bill. Can arrange a telephone interpreter if English is not your first language.

Children and Young People

Name Barnardo's 'Hear 4 You'
Telephone 01292 285372
Services Children's rights and advocacy service, helping children to put their views across to other people or other agencies. For 12 years and above, or under 12 only with parental/guardian permission.


Name Broken Rainbow LGBT DV (UK) Helpline
Services Same sex domestic abuse
Telephone 0300 999 5428

Services for Men

Name Men's Advice Line
Services Male victims of domestic abuse, also run by Respect
Telephone 0808 801 0327
Website www.mensadviceline.org.uk
Name Respect Phone line
Services Offering information and advice to people who are abusive towards their partners and want help to stop
Telephone 0808 802 4040
Website www.respectphoneline.org.uk


Name Housing Options Team - South Ayrshire Council
Address 80-88 Kyle Street, Ayr
Opening Hours Monday, Tuesday, Thursday 8.45am-4.45pm Wednesday 10.00am-4.45pm, Friday 8.45am-4.00pm
Telephone 0300 123 0900 , 0808 1003151 (Freephone outwith office hours)
Email housingoptionsteam@south-ayrshire.gov.uk
Services Provide housing options information, advice assistance and support to those who are homeless or at risk of homelessness
Referral Services are free and confidential


Name Victim Support South Ayrshire
Address MacAdam House, 34 Charlotte Street, AYR, KA7 1EA
Opening Hours Monday-Friday 10.00am-2.00pm
Telephone 01292 266441
Services Trained volunteers provide independent help through telephone support, home visits or office appointments. You don't have to have reported the crime to get help. Time to talk Help with insurance / compensation claims Personal safety and crime prevention advice Support if your case goes to court Information about other agencies Help with criminal justice procedures
Referral Open referral method
Name Ayrshire Council on Alcohol
Address 24 Fullarton Street, Ayr KA7 1UB
Opening Hours Monday - Thursday 9am - 5pm Wednesday 5pm - 8pm, Friday 9am - 4pm
Telephone 01292 281 238
Services Alcohol counselling service that offers information, advice and support to individuals and family members.