Pay Council Tax

You can pay Council Tax online or by other methods such as by Direct Debit.

The Council does not offer discounted terms to any third party companies for collection of Council Tax or Business Rates. If you are contacted by anyone offering discounts do not pay them and call 0300 123 0900 and ask to speak to Trading Standards as this may be a scam.

Paying by Direct Debit

If you are already registered for Council Tax at your current address (i.e. you have been sent a bill in your name) you can set up a Direct Debit to pay your Council Tax.

Once set up your Direct Debit will continue until cancelled. It does not have to be set up annually and your Council Tax Notice will confirm that payments will be requested by Direct Debit.

We are required to give you 10 working day’s notice of your Direct Debit instalments before we collect any payments therefore instalments will be calculated over the remaining months in the financial year.

You can also use this form to amend an existing Direct Debit instruction eg change your bank details, payment date (1st or 20th of each month) or number of instalments (10 or 12 months in the year).

Set up or amend Direct Debit

If you are not already registered please use our online change of address forms where you can also set up a Direct Debit.

If you’d rather set up your Direct Debit over the phone please call 0300 123 0900.

Paying online

You can pay your Council Tax online, through our secure online payment facility, using most major credit or debit cards (not Diners Card or American Express).

Your 13 digit Council Tax account number is required to make a payment.

Pay Council Tax online

Other ways to pay

By phone

Pay by debit or credit card over the phone on 0300 123 0900:

  • Press option 1 for automated payment facility.
  • Press option 2 to speak to someone before making a payment.

By post

You can send your payment to:

South Ayrshire Council
Corporate Services
County Buildings
Wellington Square
Ayr KA7 1ED

Make cheques and postal orders payable to South Ayrshire Council. Please write your account number on the back of the cheque. Do not send cash.

At a Post Office, Payzone or PayPoint outlet

You can pay your Council Tax at a Post Office, Payzone or PayPoint outlet using the following methods:

  • With a payment card
    If you have a plastic payment card you can pay by cash or cheque at any Post Office or any shop with Payzone or PayPoint outlet. There is no charge for this service.

  • Barcode
    All Council Tax bills and recovery notices have a Barcode on them that can be used to make payment either at our customer service centres or at any Post Office, Payzone or PayPoint outlet.

Paying in person

You can pay your Council Tax at our customer service centres.

By standing order or tele banking

You can pay by standing order or tele banking through your bank. You will require our account and sort codes to do this. Please call the customer contact centre for this information on 0300 123 0900.

Having difficulties paying?

If you are struggling to pay your Council Tax it's important to contact us as soon as possible. More information can be found on our difficulty paying Council Tax page.