Join at home terms and conditions

Terms and conditions of membership for Leisure

Payment options:

Payments will be accepted by a variety of methods:

  1. Cheques
  2. Cash
  3. Direct Debit (5th of month)

General conditions of membership:

  1. Membership cards are issued to all current members and must be used to gain entry each time a visit is made. Cards are not transferable and any use other that by the member may result in the cancellation of that membership.
  2. Management reserves the right to refuse any application for membership.
  3. South Ayrshire Council reserve the right to review membership fees and direct debit payments and these may be increased accordingly. Members paying by direct debit will be given one month’s notice of any proposed increase and will have the right to terminate the membership without penalty at any time within the one month period, failing which the member will be deemed to have accepted the increase.
  4. A charge will be levied in respect of replacement membership cards.
  5. An advanced fee is payable on the day of joining which is worked out pro-rata from the monthly price.
  6. Payment date is 5th of each month for monthly memberships. 28 days notice from any payment date is required to cancel the membership.

General terms of membership:

  1. The Applicant warrants that all such questions as the Applicant may have regarding the exercise programme have been answered to his/her satisfaction. If an induction is required, the Applicant will book this with facility staff prior to using the gym for the first time.
  2. The Applicant will comply with the Rules relating to the use of the gym, swimming pool and other facilities.
  3. Memberships may be frozen (for acceptable reasons, e.g. injury) if the duration is in excess of 2 months or more.
  4. Failure to comply with any Rules relating to the use of the fitness suite, health suite, swimming pool, fitness classes and other facilities may result in membership being withdrawn.
  5. On occasion it may be necessary for South Ayrshire Council to close areas of the facility for essential maintenance. Closure for a period of longer than one week may result in compensation.
  6. Planned closures for Holiday periods or planned activities will not constitute reasons for a refund.

Health commitment statement

Our commitment to youYour commitment to us
  1. We will respect your personal decisions, and allow you to make your own decisions about what exercise you can carry out. However, we ask you not to exercise beyond your own abilities.
  2. We will make every reasonable effort to make sure that our equipment and facilities are in a safe condition for you to use and enjoy.
  3. We will take all reasonable steps to make sure that our staff are qualified to the fitness industry standards as set out by the Register of Exercise Professionals.
  4. If you tell us that you have a disability which puts you at a substantial disadvantage in accessing our equipment and facilities, we will consider what adjustments, if any, are reasonable for us to make.
  1. You should not exercise beyond your own abilities. If you know or are concerned that you have a medical condition which might interfere with you exercising safely, before you use our equipment and facilities you should get advice from a relevant medical professional and follow that advice.
  2. You should make yourself aware of any rules and instructions, including warning notices, and follow them. Exercise carries its own risks. You should not carry out any activities which you have been told are not suitable for you.
  3. You should let us know immediately if you feel ill when using our equipment or facilities. Our staff members are not qualified doctors, but there will be a person available who has had first-aid training.
  4. If you have a disability, you must follow any reasonable instructions to allow you to exercise safely.

Terms and conditions of Learn 2 Swim/Dive/Gymnastics membership

Membership options:

The named child is member of the above scheme.

The Learn 2 lesson membership entitles the child who is the member to swimming in all South Ayrshire Council pools during public swimming times.

The membership also entitles the member to one lesson per week throughout the year.

South Ayrshire Council will provide a minimum of:

  • Swimming – 45
  • Diving – 39
  • Gymnastics – 39

lessons in the calendar year. Any extra lessons over and above that in the calendar year will not be charged.

Payment options

Payments will be accepted by Direct Debit (5th of month)

General conditions of membership:

  1. Membership does not include the use of a locker; these are available for use for a small nominal charge.
  2. Membership cards are issued to all current members and must be used to gain entry each time a visit is made. Cards are not transferable and any use other that by the member may result in the cancellation of that membership.
  3. Management reserves the right to refuse any application for membership.
  4. South Ayrshire Council reserve the right to review membership fees and direct debit payments and these may be increased accordingly. Members paying by direct debit will be given one month’s notice of any proposed increase and will have the right to terminate the membership without penalty at any time within the one month period, failing which the member will be deemed to have accepted the increase.
  5. A charge will be levied in respect of replacement membership cards.
  6. An advanced fee is payable on the day of joining which is worked out pro-rata from the monthly price.
  7. Payment date is 5th of each month for monthly memberships. 28 days notice from any payment date is required to cancel the membership.

General terms of membership:

  1. The Applicant declares that the information given by the parent guarding on the parental consent form is complete and accurate and that he/she knows of no reason whatsoever unless otherwise declared on the consent form why they should not participate in the programme prescribed however strenuous.
  2. The Applicant will notify South Ayrshire Council Leisure section of any change to their physical condition which renders the information on the consent from incorrect in any respect by immediately informing the staff at the relevant facility of any changes that have occurred.
  3. The Applicant will comply with the Rules relating to the use of the swimming pool and other facilities.
  4. Memberships may be frozen (for acceptable reasons, e.g. injury) if the duration is less than 2 months. We cannot guarantee the same space and time after this period.
  5. Failure to comply with any Rules relating to the use of the, swimming pool, and other facilities may result in membership being withdrawn.
  6. On occasion it may be necessary for South Ayrshire Council to close areas of the facility for essential maintenance.
  7. Planned closures for holiday periods or planned activities (e.g. Gala Competitions) will not constitute reasons for a refund.