Information and advice hub

A free, confidential, information and advice service.

To arrange an appointment with one of our advisors please call 0300 123 0900 and ask for the Information and Advice Hub; alternatively you can email us at or pop into your local customer service centre and they can make a referral to the service for you.

A directory of other services providing support across South Ayrshire, in a range of areas including digital support, welfare rights, money advice and personal budgeting is available by accessing the Signpost directory.

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We offer a free, confidential and impartial information and advice service to people living in the South Ayrshire Area. Our advisors are fully trained to deal with your welfare rights and issues related to money and debt advice.

We offer a flexible appointment service and private interview rooms are available at a number of locations throughout South Ayrshire.

You can arrange to see an advisor in our office on Mainholm Road, Ayr or alternatively appointments are currently available in outreach locations including Girvan, Maybole, Troon and Tarbolton.