South Ayrshire Council Emergency Response Team

The Council’s Emergency Response Team is based in Ayr and monitors a wide range of Council services 24 hours a day.

The team monitors and controls public space cameras installed in Ayr, Troon, Prestwick, Maybole and Girvan.

The team also monitors all Dispersed Community Alarms and Sheltered Housing Unit alarms from approximately 3000 residents across South Ayrshire.

Victims of domestic abuse can be supported with the installation of an emergency alarm within their own home. If there is a need for this alarm to be activated, it is directly linked to the response team and on receipt of such a call they will alert the Police.

In addition to these key services, the team is also responsible for:

  • Housing Emergency Repairs
  • Intruder & Fire Alarm Response
  • Roads & Lighting Faults
  • Lone worker Monitoring
  • Re-Deployable CCTV

Contact the Emergency Response Team on 0300 123 0900.