Requests for your own personal data under the Data Protection Act

The Freedom of Information (Scotland) Act 2002 does not confer any rights on you as an individual to obtain copies of the information that the Council holds about you personally. However, such personal information (known as 'personal data') is covered by the Data Protection Act.

The Data Protection Act gives living individuals the right to receive personal data held by a public authority about them (subject to exemptions such as where disclosure could prejudice a criminal investigation). A request for your personal data is known as a “Subject Access Request” and must be made in writing to the Council’s Data Protection Service, at the undernoted address. You can also complete and send us our Subject Access Request Form. For further information on how the Council will process your personal data when you make a Subject Access Request please view our Privacy Notice.

There is generally no fee payable to receive the personal data you request, although in certain circumstances the Council may charge a fee. The Council will be able to advise you if a fee is applicable to your request at the time of receipt.

The Council’s Data Protection Policy recognises that the objective of data protection is to ensure that the rights and freedoms of data subjects are considered in the collection and processing of personal data. The purpose of the Council’s Data Protection Policy is to ensure that the personal data collected and processed by South Ayrshire Council is managed in accordance with the Data Protection Act.

The Policy applies to all staff and Elected Members of the Council. Other agencies and individuals working with the Council who have access to personal information held by the Council are also required to comply with this policy.

If you are a current or former Social Work client and wish to see your Social Work file, if you wish to obtain any records held by the Council relating to you, or if you have any general data protection queries, please contact the Council’s Data Protection Service at:

Data Protection Officer
Information Governance Team
Legal & Democratic Services
County Buildings
Wellington Square

Telephone: 01292 612223