Christmas & New Year service arrangements

All council offices - with the exception of those listed below - will close at 4pm on Friday 21 December 2018 and re-open at 8.45am on Thursday 3 January 2019.

Payments

Payments can be made any time using our online payment forms.

Make a payment


Bin collections during the festive season

If your wheeled bin or food waste caddy is due for collection on Christmas Day or New Year’s Day, collections are as follows: Blue or grey recycling bins (Saturday 22 and 29), Green Bins (Sunday 23 and 30), Food Waste Bins should be presented on both Saturdays and left out to be collected between Saturday and Sunday. ALL BINS MUST BE PRESENTED BY 6AM.

Collections on Boxing Day and 2 January will be carried out as normal unless you are notified of alternative arrangements by letter. ALL BINS MUST BE PRESENTED BY 6AM

There will be no special uplift collections from Friday 21 December until Monday 7 January. Community recycling centres at Ayr, Troon, Maybole and Girvan will be closed on Christmas Day, Boxing Day, New Years Day and 2 January. Normal operating hours will apply at other times.

You can arrange for your real Christmas tree to be recycled free in your brown bin by visiting winterbins or telephoning 0300 123 0900 to arrange an uplift.

Commercial Waste normally collected on Christmas Day or New Year’s Day will be collected over both weekends (Saturday/Sunday 22/23 December and Saturday/ Sunday 29/30 December) Commercial customers requiring additional collection over the festive period should call 01292 616 436 by Friday 22 December.

Check your bin day


Customer service centres

All Customer Service Centres (Ayr, Girvan, Maybole, Troon and Prestwick) will close on Friday 21 December at 4pm. Payments will close at 3.30pm.

You can call us on 0300 123 0900 on 24, 27 and 31 December from 9am - 4.45pm and on 28th December from 9am to 4pm.

All centres will re-open on Thursday 3 January 2019 at 9am with normal opening hours.

Payments can be made at anytime at www.south-ayrshire.gov.uk/payments or by using the automated payment line available 24 hours a day on 0300 123 0900 press option 1 then option 3.


Sport and Leisure

Sport and leisure openings

FacilityCloseRe-open
Citadel Leisure Centre, Ayr Close at 3pm on Monday 24th December Re-open as normal Thursday 27th December
Close at 3pm on Monday 31st December Re-open as normal Thursday 3rd January
Troon, Prestwick and Maybole Swimming Pools Close as normal on Sunday 23rd December Re-open Thursday 3rd January
Coylton Activity Centre Close as normal on Saturday 22nd December Re-open as normal Saturday 5th January
Dundonald Activity Centre Close as normal on Sunday 23rd December Re-open as normal Friday 4th January
Mossblown Activity Centre Close as normal on Saturday 22nd December Re-open as normal Monday 7th January
Muirhead Activity Centre Close as normal on Sunday 23rd December Re-open as normal Saturday 5th January
Whitletts Activity Centre Close as normal on Saturday 22nd December Re-open as normal Monday 7th January

Remembrance and Registration

Masonhill Crematorium’s office 01292 266051 and Book or Remembrance will be open between 10 am and 1 pm on Saturday 22/12/18, Christmas Day and Boxing Day, Saturday 29/12/19 New Year’s day and Wednesday 02/01/19.

The Office will also be open Monday 24/12/18 and 31/12/18 between 8.45 am and 3 pm and Thursday 27/12/18, Friday 28/12/18, Thursday 03/01/19 and Friday 04/01/19 between 08.45 am and 4 pm with the Book of Remembrance Room opening from 10 am – 4 pm. It will be closed all day on Sundays as usual.

Registration offices

All registration for South Ayrshire, including Girvan, will operate from Ayr Registration Office at 5-9 High street, Ayr KA7 1LU, 01292 617 617 throughout the festive period.

Ayr Registration Office closes Friday 21 December at 4pm. It will re-open on Thursday 27 and Friday 28 from 9am - 4pm and Monday 31 from 9am -1pm. .

Ayr Registration Office closes Friday 21 December 2018 4pm
Ayr Office opening times: Thursday 27 December 2018 9am - 4pm
Friday 28 December 2018 9am - 1pm
Monday 31 December 2018 9am - 1pm
Ayr Office re-open Thursday 3 January 2019 8.45am

Libraries

Carnegie, Girvan, Prestwick and Troon libraries and Marr Educational Resource Centre

Will close at 5pm on Saturday 22nd December 2018 and re-open on Thursday 3rd January 2019.

Alloway, Ballantrae, Forehill, John Rodie, Maybole, Syminton and Tarbolton libraries

Will close at their usual time on Friday 21st December 2018 and re-open on Thursday 3rd January 2019.

Museums and Galleries

Rozelle House Galleries and The Maclaurin Art Gallery will close at 5pm on Sunday 23rd December 2018 and re-open on Thursday 3rd January 2019 at 10am.

The McKechnie Institute will close at 4pm on Saturday 22nd December 2019 and re-open on Thursday 3rd January 2019 at 1pm.


Health and Social Care Partnership

All services will close on Friday 21 December at 4pm.

You can call the following services on 24, 27 and 31 December from 8:45am - 4:45pm and 28 December from 8:45am - 4pm;

Children Services - 01292 267675
Community Care - 01292 281993
Criminal Justice - 01292 289749

If you have a child protection or adult protection concern outwith the above hours, or on 25 and 26 December or 1 and 2 January please call Ayrshire Urgent Care on 0800 328 7758.