Information notice

Alloway and Forehill Libraries closed for European Parliament Elections

Alloway and Forehill libraries are being used as polling locations for the European Parliamentary Elections. To allow for this -

Alloway Library will be closed from Wednesday 22 May and will reopen at 1pm on Friday 24 May.

Forehill Library will close at 1.3pm on Wednesday 22 May and will reopen at 1pm on Friday 24 May.

Important customer notice - 25 and 26 May

Please note the following changes to our bookings and operating hours due to the European Elections taking place;

Saturday 25th May - Scotfair Cancelled
Sunday 26th May - United Skates Cancelled
Sunday 26th May - Learn to Dive Cancelled
Sunday 26th May - Rockie Lifeguard Cancelled
Sunday 26th May - Citadel closes 2.30pm - Last entry 2pm

Calls to 0300 123 0900

We are currently experiencing unprecedented numbers of calls to our 0300 customer services number.

Our Customer Services Advisors are working really hard  to answer calls as promptly as possible, however waiting times are longer than usual.

We are doing everything we can to manage enquiries as quickly as we can and thank customers for their patience.

Time is running out to renew your personal licence

If your licence was issued on or before 1 Sep 2009 you need to renew it now. The deadline for renewals is 31 May 2019.

If you miss this deadline and your licence expires you could lose the right to sell alcohol on your premises. Don’t miss the deadline – contact your Licensing Board now!