Noise and vibration
What is it?
Noise pollution is best described as unwanted sound, and has many sources, including
industry, places of public entertainment, road, rail, air traffic and construction
sites. South Ayrshire's Environmental Protection Team investigates complaints of
noise from industrial activity, ice cream vans and amplified music from places of
entertainment such as public houses, discos and raves.
Common noise complaints
A common source of noise complaints is from residential properties in the form of
amplified music as a result of televisions or hi-fi's being played too loud. South Ayrshire Council have trained staff who can mediate between neighbours in an attempt to resolve
Dog barking complaints are very common. They can often be avoided by owners following
the advice in our leaflet “Is
your Dog barking Too Much". In the event that the barking becomes a nuisance officers can assess the noise
for you. Another approach is for you to take a civil action at the sheriff Court.
Details of this procedure are explained in our leaflet “Is the noise of dog barking
driving you mad”. Also included is a blank court petition leaflet.
Complaints regarding audible intruder alarms misfiring can be avoided by fitting
the alarm with the required 20 minute cut-off and by notifying the local police
of details of the names, addresses and telephone numbers of key holders.
Construction work noise
Another source of noise is construction work, and this is tackled by ensuring that
the plant used is adequately controlled, by regulating hours of activity, and by
setting suitable noise levels.
Environmental Health scrutinise plans for proposed developments to ensure that possible
sources of noise nuisance are eliminated or controlled. Our observations on noise
standards and conditions are taken into consideration when planning permission is
Another common cause for complaint is vibration. This can occur from heavy vehicles,
blasting e.g. at quarries or from construction activities such as pile driving.
Environmental Health has a duty to investigate such complaints and establish through
monitoring whether a statutory nuisance exists.
How can we help?
Officers will visit and assess the noise or vibration to establish whether a statutory nuisance exists. Every case is different but if a statutory nuisance is established then we will consider what further action is appropriate.
Our protocol for dealing with noise complaints is that we normally carry out a maximum of three monitoring visits. If no statutory nuisance has been established at the end of these three visits and there is no material change in the noise then we have to draw a line under the complaint. We are happy however to offer advice on how the complainer can take their own your action if they so wish.