Ways to contact us

Council Tax cashiers

We are open:

  • Monday - Thursday from 9am to 4pm
  • Friday from 9am to 3.30pm

Call us on 0300 123 0900 during office hours or out of hours (24-hour payment line). Payments can be made at any time using our online payment form.

General enquiries

If you have a general enquiry you can email Council Tax on council.tax@south-ayrshire.gov.uk or Benefits Services on benefit.services@south-ayrshire.gov.uk.

Council Tax enquiries office

Council Tax enquires can be made in person at the Customer Service Centres in Ayr, Troon, Prestwick, Maybole and Girvan.

Appeals

Appeals on the grounds that you have been improperly charged should be made in writing to the Revenues & Benefits Manager at the address shown below with 28 days of receiving your bill. Appeals regarding your Valuation Band should be made direct to the Assessor. Further information and how to appeal can be found at www.ayrshire-vjb.gov.uk.

Revenues & Benefits Manager
South Ayrshire Council
PO Box 31
AYR
KA7 2PL

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