Request a bin
Request additional bin
To request an additional recycling bin please contact 0300 123 0900 or visit your local customer services office. Each household is only entitled to 1 additional bin and a maximum of 2 bins will be emptied on collection day.
Request replacement bin (lost, stolen, damaged etc)
Please complete this form if you would like to request a replacement recycling bin.
Request replacement recycling bin
To request a replacement green non-recycling bin please contact 0300 123 0900 or visit your local customer services offices.
2nd green bin entitlement
We may provide you with an additional bin if you have:
- 6 or more permanent residents in the home
- Health related waste such as bed pans, urine containers, incontinence pads, catheter or colostomy bags, dialysis packaging
To apply for a 2nd green bin please either print off and complete the application form and/or
visit your local customer services centre. Proof of benefit entitlement (where applicable) and evidence of all permanent residents will be required when applications are submitted. Your application will be verified by Customer Services staff and forwarded to Waste Management for assessment.
To request an assisted collection please contact 0300 123 0900 or visit your local customer service centres.
Caddy liners are available from our customer service centres and libraries at £2 for a roll of 72 liners.