Request a bin

Please use one of the forms to request a service or an additional bin.

Request additional bin

Your recycling service is changing over the coming months and you will be receiving a further 2 recycling bins. Please refer to our information page before considering purchasing an additional bin. If you decide to purchase an additional bin, you will still be able to present it for collection (containing the correct materials) once the new service takes effect in your area. We will be able to remove the bin from your property if you find that it is no longer required, however we will not offer a refund as part of this removal.

To request an additional recycling bin please contact 0300 123 0900 or visit your local customer services office. Each household is only entitled to 1 additional bin and a maximum of 2 bins will be emptied on collection day.

Request replacement bin (lost, stolen, damaged etc)

Replacement Bin application form

Please complete this form if you would like to request a replacement recycling bin.

To request a replacement green non-recycling bin please contact 0300 123 0900 or visit your local customer services offices.

2nd Green Bin Entitlement

South Ayrshire Council may provide you with an additional bin if you have:

  • 6 or more permanent residents in the home
  • Health related waste such as bed pans, urine containers, incontinence pads, catheter or colostomy bags, dialysis packaging

To apply for a 2nd green bin please either print off and complete the application form and/or visit your local customer services centre. Proof of benefit entitlement (where applicable) and evidence of all permanent residents will be required when applications are submitted. Your application will be verified by Customer Services staff and forwarded to Waste Management for assessment.

Assisted Collection

To request an assisted collection please contact 0300 123 0900 or visit your local customer service centres.

Food waste

Caddy liners are available from our customer service centres and libraries at £2 for a roll of 72 liners.