Our standard office opening hours are Mon - Thurs 8.45am - 4.45pm and Friday 8.45am - 4pm. Please note Customer service centres operate different opening hours.
Customer self service
Check the progress of a complaint, feedback, compliment or suggestion using the Customer self service.
Call 0300 123 0900 or use the out of hours / emergency phone numbers.
Customers calling from abroad may be charged at premium rate and should check with their own telephone providers before calling.
Visit one of our customer service centres.
Or write to us at South Ayrshire Council, County Buildings, Wellington Square, Ayr KA7 1DR
Our social media accounts are monitored during office hours Monday to Friday - excluding bank holidays. We can't promise to respond to all comments or questions via social media so if your query is urgent or serious please use the contact details on this page.