Important: Cookie Policy
We use cookies to help keep our site relevant and easy to use. To help us do this
we need your permission to use cookies. Read more...
EU legislation requires that all websites clearly specify if cookies are being used
and their purpose. For more information on the cookies we use view our privacy policy.
South Ayrshire Council use Google Analytics which uses cookies to anonymously track
activity on our site. We use this information to keep our site relevant and to make
it easier to use. We have already set a cookie that is essential to the sites operation.
If you accept the use of cookies on this website you will no longer see this message.
We will also place a preference cookie and Google will place temporary session cookies
on your computer.
Should you later, manually delete the preference cookie then you will need to re-confirm
your preference when you next visit this website.
Yes, I accept the use of cookies
Welfare Rights
Introduction
Welfare Rights is a free service that provides information, advice and assistance
to South Ayrshire residents primarily on a range of Social Security benefits.
We are based at 80-88 Kyle Street, Ayr KA7 1RZ and consist of two teams:
Enquiry and Information Team or Welfare Rights. (Members of the public should
always contact one of our Enquiry and Information Assistants in the first instance.)
Enquiry and Information Team: 01292 268119 or call into your local Social Work Office
where the Duty Worker can refer you on.
The Enquiry and Information team will help you with any
- Benefit checks
- Assistance with benefit claim forms
- Advice on Social Work Services
- General Money Advice
- Referral to Specialist Teams such as Occupational Therapy Services or Community
Care
If your claim to benefit has been unsuccessful or you need more specialised assistance
you will be referred on to see a Welfare Rights Officer.
Welfare Rights Officers
They will help with
- Advice on complex benefit issues
- Representation at appeals or reviews
- Training/briefing on Social Security Benefits
- Campaigns to encourage benefits take-up
- Information on a broad range of issues including; employment rights, industrial
injuries, criminal injuries compensation, housing and social services.
We may be able to offer you an appointment at your home if you are housebound or
at a convenient Social Work Office.
Social Work Offices
Whitletts Area Centre, 181 Whitletts Road, Ayr KA8 0JQ Tel: 01292 267675
Prestwick Area Office, 12 Main Street, Prestwick KA9 1NX Tel: 01292 470099
Maybole Area Office, 70C High Street, Maybole KA19 7BZ Tel: 01655 883293
Girvan Area Office, 17/19 Knockcushan Street, Girvan KA26 9AG Tel: 01465 712299