South Ayrshire Council
Waste Management
and Recycling
Burns House
Burns Statue Square,
Ayr KA7 1UT

Customer Services
Tel: 0845 601 2020
cst@south-ayrshire.gov.uk

1. The Special Uplift Service is essentially for the collection of bulky waste items or garden waste that cannot fit into a domestic wheeled bin.
   
   
2. To arrange a special uplift of household waste the householder requires to telephone 08457 697520.
   
   
3. Householders are entitled to five free collections per annum. Thereafter a charge will be levied at the rate of £25, £35 or £45 plus VAT, depending on the size of the load (small, medium or large). The financial year 1st April - 31st March is used for counting the number of free collections each householder has requested.
   
   
4. The service requires householders to list the items to be uplifted. This is to prevent any items being uplifted which were not intended for disposal and therefore any subsequent third party claims against the Council. The system of itemised loads also allows the service to be effectively monitored and accurate information can be obtained on waste types, volumes etc. Also for load sizing for the vehicle.
   
   
5. Items for uplift should be grouped together and placed as close as possible to the front curtilage of the property the night before the day of collection.
   
   
6. If a householder arranges a special collection and then wishes to add items to the list at a later date they may do so prior to 3.00 p.m. two working days before their scheduled collection day. (i.e. Collection day Wednesday, last amendment 3 p.m. Monday).
   
   
7. If any householder by reasons of infirmity or age has difficulty placing out items to the front curtilage of their property or there are any other difficult access problems assistance may be provided as required.
   
   
8. Any hazardous or special wastes may have to be collected by a special waste contractor. Such waste would include asbestos, flammable wastes, acids and alkalis, weedkillers, poisons, etc. Please telephone our Waste Management section, 01292 611755, extension 30, or the Recycling Helpline, 0845 601 2020, for further information on disposing and presentation of these wastes
   
   
9. The Council will uplift asbestos cement (eg corrugated asbestos cement roofing sheets) Individual sheets must be double wrapped and taped in polythene by the householder prior to collection.
   
   
10. Items such as fridges, washing machines scrap metal etc are passed on for recycling and therefore will be collected by a different type of vehicle from the vehicle used for general waste items.
    
    
11. The Council currently provides four permanent Community Recycling Centres within the district where householders may dispose or recycle additional wastes free of charge.  These Recycling Centres are located as follows:

1. Port Ranald Drive, Troon
2. Glenburn Road, Prestwick
3. Seaton Street, Maybole
4. Bridge Street, Girvan

The site attendant has discretion to limit the volumes of waste being deposited. The centres may close early if demand exceeds capacity.
The sites are open from 10.00 am to 3.45pm on Saturdays and Sundays and Bank Holidays.

The Weekday opening hours are:-

April to August 10am to 7.45pm
September; 10am to 6.45pm
October 10am to 4.45pm
November to January 10am to 3.45pm
February 10am to 4.45pm
March; 10am to 5.45pm

The attendant requires 15 minutes at the end of the day to tidy site. The sites may close early if demand exceeds capacity.

12. A list of some common items is provided overleaf which details how these materials should be prepared prior to uplifting.  When making a request for a special collection the householder will be advised of these guidelines.

Note: if a contractor is employed for house or garden works, any waste generated e.g. windows, doors, baths, branches etc should be removed by the contractor. It is in the householder's interest to ensure this is included in any estimates given since a charge will be levied if the Council removes this waste.

13. The Council has been set a number of targets to reduce and recycle municipal waste. We would request therefore that residents look at how they could re-use or recycle items being considered for special uplift.
    
    
14. If you wish to have furniture recycled, the main outlets at present are the charity shops, second hand furniture shops, and auction houses. For further information please telephone our Waste Aware Officers on 01292 611755.
    
    
15. Home composting is one of the most effective ways of recycling and reducing garden waste. Householders may currently purchase a compost bin at a special price of £5.00 including delivery (this offer is subject to availability).

Tel: 08457 697520

South Ayrshire Council
Environment and Infrastructure
Roads, Parks and Waste Management
Burns House, Burns Statue Square
Ayr KA7 1UT