Trusted Trader membership fees are payable, on a pro rata basis, at the time of the initial acceptance on to the Scheme. Thereafter annual fees are payable from the 1st of April each year.
These fees are revised annually and can be viewed at South Ayrshire Council, Trading Standards, 5-7 River Terrace, Ayr or by contacting the Council’s Trading Standards on 01292 616060.
Prices include website entry and data processing for the first 50 feedback forms received per annum. Members may have to pay processing charges for additional forms that are returned for processing.
Use of Reference line mobile device applications is included in the membership fee.
Access to the Trusted Trader website is free to consumers.
Where membership is revoked, or a member withdraws from the scheme there will be no refund of any membership fees paid or reimbursement of costs incurred by the business as a result of removal or withdrawal from the scheme.