***** Latest News ***** 'Fakes Cost Jobs' Campaign warns local businesses to be aware of staff that may use their workplace to sell counterfeit goods to colleagues. Consumer Guidance Leaflets Business Guidance Leaflets Latest Press Releases - View the latest news releases. Take part in a national product safety survey. Fake Free Ayshire. Fake Free Ayrshire is a joint initiative by the Trading Standards Services of East, North and South Ayrshire Councils in association with key trade partners which seeks to tackle the increasing problem of counterfeit merchandise which is sold and produced in Ayrshire. More about the Fake Free Ayrshire initiative...... If you know someone making and/or selling fake goods, contact us here... Trading Standards Annual Report 2006/2007 Welcome to South Ayrshire Trading Standards Service home page. We are here to protect the interests of South Ayrshire consumers and businesses. We do this by endeavouring to provide markets which trade fairly, protecting the pound in your pocket and ensuring that the goods and services on sale are safe for you and your family. Every year South Ayrshire's Consumer and Business Advice Centre handles almost 6,000 enquires, gives advice to 1,200 businesses and deals with more than 3,000 complaints. The Centre also fights to win redress for consumers. This amounts to around half a million pounds per year on average. This web site is part of our service to our traders and residents but you are free to browse this site no matter where you live. Just click on the blue buttons to look at other pages. How To Find Us

Find your local Trading Standards service at Trading Standards Central

Our Vision

Our Vision is to establish South Ayrshire as the most dynamic, inclusive and sustainable community in Scotland.

Our Mission is to enhance the quality of life for those living in, working in and visiting South Ayrshire.

Our Strategic Aims

Fundamental to our vision is a strong thriving business community and confident, well-informed consumers.

We endeavour to achieve this by encouraging and supporting business with advice and assistance to enable them to trade fairly and safely. We will also discourage unfair or unsafe trading practices.

We will provide information to consumers to enable them to make informed choices. We will advise, assist and support them to resolve their problems. We will direct them to our partners or other agencies if dealing with them is more appropriate. We have a charter which sets out clearly what our customers can expect from us and what we in turn expect from them.

Our services are integrated and comprehensive. We provide consumer advice, money advice and debt counselling, business advice, pre-shopping information, self-help advisory leaflets, assistance and advocacy and Small Claims help.

All of the information (except personal information) on the types of complaints we receive are passed to the Office of Fair Trading to provide important information on the UK as a whole in terms of trends in complaints.

Apart from resolving individual complaints as they are made, we analyse the local information and take remedial action if we suspect a business is not meeting its legal obligations.

In cases where a complaint involves possible criminal offences our Regulatory Teams will investigate.