Community Safety Partnership
Mediation Service
Partnership
Community Safety Partnership
Group Targeted
All Residents of South Ayrshire
Community Safety Partnership Priority
An independent mediation service which helps neighbours who are having
disputes resolve their differences in a friendly manner Early intervention in neighbourhood
disputes
Aims
To resolve neighbourhood issues and lessen ASB
Approach
To provide the service as a means of early intervention in neighbour disputes.
Methodology
Sessional mediators provide a free, confidential service to clients and
use SA premises as neutral venues for Mediation sessions
Agencies Involved
Housing, Registered Social Landlords, Anti-social Behaviour Team, Victim Support,
Police, Environmental Health
Evaluation Process
Questionnaire around the service and the mediators & Referring Officers
- outcomes
Evaluation Impact
Evaluation forms sent to service users re the service and the mediators.
Discussions with Housing/Police etc re impact on the community after mediation has
taken place. Discuss with Mediators venues used and suitability
Potential
Expansion of successful project.
Contact
Geraldine McGivern, Community Safety Officer (Problem Solving)
Email: Geraldine.McGivern@south-ayrshire.gov.uk
