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South Ayrshire Council
Development, Safety and Regulation
Burns House
Burns Statue Square,
Ayr KA7 1UT

Roads Maintenance

24hr Fault Reporting Line
Tel: 01292 612302

Customer Services
Tel: 0845 601 2020
cst@south-ayrshire.gov.uk

Roads and Transportation

Winter Roads Maintenance

Development, Safety & Regulation - Winter Maintenance Service

It is very important that you answer EVERY question in ALL sections of the survey.
For each question please tick or cross the box which best represents what you think.

Section One: WHAT IS IMPORTANT TO YOU?
Please tell us how important to you each of the following things are.

 

Extremely
Important

Very
Important

Important

Not Very
Important

Not at all
Important

Not
Applicable

(a) Friendliness/co-operation of staff
(b) Presentation of staff
(c) Ease of obtaining information/help
(d) Ease of reporting faults/making complaints
(e) Provision of grit bins in local areas
(f) Availability of grit from local depots
(g) Prompt gritting of main roads
(h) Prompt gritting of local streets
(i) Prompt gritting of footpaths
(j) Prompt gritting of cycleways
(k) Efficient snow clearing of main roads
(l) Efficient snow clearing of local streets
(m) Efficient snow clearing of footpaths
(n) Efficient snow clearing of cycleways
(o) The Winter Maintenance Service as a whole

Section Two: HOW DO YOU THINK WE ARE DOING?
Please tell us how you think we are performing with regard to each of the following aspects.

  Very
Good 		Good Fair Poor Very
Poor 		N/A
(a) Friendliness/co-operation of staff
(b) Presentation of staff
(c) Ease of obtaining information/help
(d) Ease of reporting faults/making complaints
(e) Provision of grit bins in local areas
(f) Availability of grit from local depots
(g) Prompt gritting of main roads
(h) Prompt gritting of local streets
(i) Prompt gritting of footpaths
(j) Prompt gritting of cycleways
(k) Efficient snow clearing of main roads
(l) Efficient snow clearing of local streets
(m) Efficient snow clearing of footpaths
(n) Efficient snow clearing of cycleways
(o) The Winter Maintenance Service as a whole

* Your email address: 
 
 

Thank you for your participation.

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