Important: Cookie Policy

We use cookies to help keep our site relevant and easy to use. To help us do this we need your permission to use cookies. Read more...

EU legislation requires that all websites clearly specify if cookies are being used and their purpose. For more information on the cookies we use view our privacy policy.

South Ayrshire Council use Google Analytics which uses cookies to anonymously track activity on our site. We use this information to keep our site relevant and to make it easier to use. We have already set a cookie that is essential to the sites operation.

If you accept the use of cookies on this website you will no longer see this message. We will also place a preference cookie and Google will place temporary session cookies on your computer.

Should you later, manually delete the preference cookie then you will need to re-confirm your preference when you next visit this website.

Yes, I accept the use of cookies

Planning Services

Service Improvement and Performance

The Planning Service is undergoing a period of transformation and change. Part of that change is a drive for continuous improvement of the quality of the service we deliver, and a comprehensive assessment and managing of the levels of performance that we achieve. Several documents have been and will continue to be produced with relation to these goals, and will be made available at this page as and when they are completed.

Please refer to the headings below to locate documents of interest, and use the links provided to download the documents.

Review of the Planning Service

Improvement Plan 10/11

Improvement Plan 09/10

Improvement Plan 09/10 Interim Progress Update

Performance Assessment Framework

Latest performance on Statutory Performance Indicators

Customer Experience Questionnaire Outcome

No response is given to page feedback. To protect your privacy, do not include contact information in your page feedback. Contact Customer Services directly for general enquiries.

Can't find what you are looking for?

Try our A to Z of services, FAQ or search the website.