Accessibility Skip to main content

Public performance reporting

South Ayrshire performs

If you are looking to find out more about how the Council and the Community Planning Partnership are performing, this page should help you. It is based around the Council’s Public Performance Reporting Strategy, which signposts you to the information that you need, when you need it.

South Ayrshire Community Planning Partnership

The main performance report for the Partnership is against our Single Outcome Agreement, which is reported upon once a year. This report is prepared in line with Scottish Government requirements, reflecting how the partners have worked together to deliver a range of outcomes, that will improve the quality of life for people in South Ayrshire.

South Ayrshire Council

The Council’s Annual Performance Report sets out the progress that has been achieved over the last 12 months against the strategic objectives of the Council's Plan for 2016-18. It reflects the contribution of all services across the Council, identifying the difference that has been made towards the range of outcomes that the Council is pursuing.

South Ayrshire Council Performance 2016-17

For 2016-17 you can read our progress against each of our strategic objectives.
PDF, 778KB, 9 pages

South Ayrshire Performs 2016-17

Or you can see how we have done against our key performance measures.
PDF, 568KB, 25 pages

This focus on outcomes has also been reflected in the latest publication of the Council’s Calendar, which gives a similar outline of progress in a format that is designed to encourage much wider readership and public awareness.

Featuring photographs of South Ayrshire, it outlines what the Council has been delivering and how it has performed, provides useful contact numbers for services and details of the South Ayrshire Councillors. We publish 10,000 copies each year and encourage people to pick up a free copy from any of our customer service centres, Council offices, libraries and leisure facilities.

Council services

Our individual services are regularly held to account by Councillors during scrutiny at meetings such as those of the Service and Performance Panel. We prepare a condensed version of this information for the public, recent reports being shown below:

In addition we prepare a number of reports on individual services, which provide more detail about specific aspects of the Council’s services. More information can also be found throughout the website as part of individual service and topic pages.

Benchmarking

We also look to compare our performance with other Councils, to help us assess how we are doing and to allow you, the public, to see our performance in context.

By ‘benchmarking’ our performance we are able to see whether there might be opportunities to learn from others who appear to be doing things better than us, and also to share our best practice, all with the common aim of helping to drive improvement.

One of the ways we do this is through the Scottish Local Government Benchmarking Framework (LGBF) where performance against 55 measures is compared across Scotland. You can access the most recent information against these measures on these on the dedicated LGBF website.

To explore this data further, please use the link below:

Feedback

Performance reporting is not just about producing reports. It is also about talking with the people of South Ayrshire and getting their views on how they see our performance, and how they think that we and our partners might tackle the issues that are of concern to them in a better or different way.

One of the ways we get feedback is through the South Ayrshire 1000 Citizens' Panel, which comprises of a representative sample of nearly 1000 local residents who we regularly survey. A summary of what they have recently told us and how we have responded can be seen in the November 2016 newsletter.

The Panel were specifically asked for their views on the 2016 Council Calendar and how they would prefer to receive information about the Council's performance in the future. 75% found the content of the Calendar of interest and 56% agreed it was an effective way of receiving performance information. They also gave a range of detailed feedback on its design and content, that we have used to improve the Council Calendar for 2017, such that it now includes:

  • Graphics that help to set out our performance
  • Cases studies to show the difference being made
  • More examples of how we have consulted
  • References to external reports that give an independent view on the Council’s performance

Contact

We are always keen to receive comments and suggestions on our approach to Public Performance Reporting, to ensure that it is relevant and effective. If you have any views, please contact:

Performance Reporting

Policy and Performance
County Buildings
Wellington Square
Ayr
KA7 1DR

Tel: 01292 612456

Email: performance@south-ayrshire.gov.uk

Was this page helpful?  Yes  No

Thank you for your feedback!

We're sorry about that. Why wasn't it helpful?
No response is given so please do not include contact information.

Weekly newsletter

Follow us