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Financial Support From Energy Suppliers

What You Need To Do

If you were only on the Guarantee Credit element of Pension Credit on the qualifying date (11 September 2011) you don’t need to take any action now.

When You'll Get Your rebate

Energy rebates for 2011/12 will be made during the winter months. If you qualify you’ll get a letter this winter to confirm this. If you were on the Guarantee Credit element of Pension Credit on the qualifying date (11 September 2011) you should receive a letter. You should get this letter between mid November 2011 and the end of February 2012.

If you may be eligible, but an automatic rebate can't be made, your letter will ask you to provide further information as soon as possible. This must be received by 28 March 2012 at the latest. All the information you need will be on your electricity bill.

How The Warm Home Discount Scheme Works

The Department for Work and Pensions (DWP) and participating electricity suppliers will share some limited information about their customers. This allows participating electricity suppliers to give the energy rebate automatically to customers who qualify.

The Warm Home Discount Scheme will run for four years from winter 2011/12.

Rebates will be paid and funded by participating electricity suppliers.

Energy Suppliers Participating In The Scheme

The electricity suppliers involved in this scheme are:

  • Atlantic
  • British Gas
  • EDF Energy
  • E.ON
  • Equipower
  • Equigas
  • Manweb
  • M&S Energy
  • npower
  • Sainsbury's Energy
  • Scottish Gas
  • Scottish Hydro
  • ScottishPower
  • Southern Electric
  • SSE
  • Swalec
  • and Utility Warehouse

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