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Useful Contact Names & Addresses

Council Contacts

Name Address Telephone / Email
Homeless Section 80-88 Kyle Street,
Ayr, KA7 1RZ
01292 611600
Standby: Freephone 0808 1003151
HomelessTeam
@south-ayrshire.gov.uk
Head of Housing Services Head of Housing Services
Social Work, Housing & Health
Holmston House
Holmston Road
Ayr
KA7 3BA.
01292 612010
Community Participation Officer Planning & Development
Section
Holmston House
Holmston Road
Ayr
KA7 3BA.
01292 612078
Occupational Therapy Department Occupational Therapy
Department
Social Work
67 Kyle Street
AYR
01292 281993
Council House Sales Department South Ayrshire Council
The House Sales Department
Office Services
Development, Safety &
Regulation
County Buildings
Wellington Square
Ayr
01292 612000
(ask for House Sales)
Planning Department Planning Department
Burns House
Burns Statue Square
AYR
KA7 1UT
01292 616100

Council Housing Offices

Area Housing Office Address Telephone / Email
Ayr Riverside House, 21 River Terrace, Ayr,
KA8 0BJ
01292 616 000
AyrNorthHousing@south-ayrshire.gov.uk
Prestwick 2-6 The Cross, Prestwick, KA9 1AN 01292 671 666
PrestwickHousing@south-ayrshire.gov.uk
Troon Municipal Buildings, South Beach,
Troon, KA10 6EF

01292 313 555
TroonHousing@south-ayrshire.gov.uk

Maybole 64 High Street, Maybole, KA19 7BZ

01655 882 124
MayboleHousing@south-ayrshire.gov.uk

Girvan 17-19 Knockcushan Street, Girvan,
KA26 9AG

01465 712 299
GirvanHousing@south-ayrshire.gov.uk

Housing Benefit Offices

Area Housing Office Address Telephone Public Opening Hours
Ayr Unified Benefits Section
Riverside House
21 River Terrace
Ayr
KA8 0BJ
01292 616009
(Direct Line)
  • Mondays & Fridays 8.45 - 4.00 pm
  • Wednesday 10.00 – 4.00 pm
  • Tues & Thursdays 8.45am –1pm
Prestwick Unified Benefits
Section
2-6 The Cross
Prestwick
KA9 1AN
01292 671666
(Ask for
Unified
Benefits)
  • Mondays & Fridays 8.45 am – 4.00 p.m
  • Wednesday 10.00 am – 4.00 pm
  • Tuesday & Thursday 8.45 am – 1.00 pm
Troon Unified Benefits
Section
Municipal Buildings
South Beach
Troon
KA10 6EJ
01292 311740
(Direct Line)
  • Mondays & Fridays 8.45 am – 4.00 p.m
  • Wednesday 10.00 am – 4.00 pm
  • Tuesday & Thursday 8.45 am – 1.00 pm
Maybole Unified Benefits
Section
64 High Street,
Maybole
KA19 7BZ
01655 884858
(Direct Line)
  • Mondays & Fridays 8.45 am – 4.00 p.m
  • Wednesday 10.00 am – 4.00 pm
  • Tuesdays & Thursdays 8.45 am – 1.00 pm
Girvan Unified Benefits
Section
17-19 Knockcushan
Street
Grivan
KA26 9AG
01465 716130
(Ask for Unified Benefits)
  • Monday & Fridays 8.45 am – 4.00 p.m
  • Wednesday 10.00 am – 4.00 pm
  • Tuesdays & Thursdays 8.45 am – 4.00 pm

Social Work Offices

Office Address Telephone
Ayr North Area Office 181 Whitletts Road, Ayr, KA8 0GU 01292 281993
Ayr South Area Office 67 Kyle Street, Ayr, KA7 1RS 01292 267675
Girvan Area Office 17/19 Knockcushan Street, Girvan, KA26
9AG
01465 712299
Maybole Area Office 70c High Street, Maybole, KA19 7BZ 01655 883293
Prestwick Area Office 12 Main Street, Prestwick, KA9 1NX 01292 470099
Troon Area Office Municipal Buildings, South Beach,
Troon, KA10 6EF
01292 316666
Social Work Standby
(Outside office hours only) 0800 811505
Enquiry and Information Team   01292 268119

Local Housing Associations

Name Address Telephone / Email / Website
Ayrshire Housing
(ex.Carrick Housing Ass. & South Ayrshire Homes)

119 Main Street,
Ayr,
KA8 8BX

01292 880120
info@ayrshirehousing.org.uk
www.ayrshirehousing.org.uk

Blue Triangle (Glasgow) Housing Association

Chalmers Court
36 Chalmers St,
Ayr. KA7 1EA

Office: 01292 284821
Hostel: 01292 297008
Email: chalmerscourt@btha.org.uk
Hanover Housing Association
5 Newton Place,
Glasgow,
G3 7PR

0141 3531353
Admin@hanoverscotland.org.uk
www.hanoverscotland.org.uk

Link Housing Association Abbeymill Business Centre
Mile End Mill
Unit 1005/1011
12 Seedhill Road,
Paisley,
PA1 1JS

0141 8406380
linkhousing@linkhousing.co.uk
www.linkhousing.co.uk

Margaret Blackwood Housing Association West of Scotland Office,
Suite 102,
The Pentagon Centre,
Washington Streeet,
Glasgow,
G3 8AZ

Tel: 0141 2211606
Fax: 0141 2272297
info@mbha.org.uk
www.mbha.org.uk

Trust Housing Association Ltd
25 Park Circus,
Glasgow,
G3 6AP

0141 3413200
Info@trustha.org.uk
www.trustha.org.uk

West of Scotland
Housing Association
Ayrshire Area,
Office 17,
Portland Road,
Kilmarnock,
KA1 2BT

01563 573 636
Kilmarnock@westscot.co.uk

Support/Advice Agencies

Name Address Telephone / Email / Website
Ayr Housing Aid Centre Ayr Housing Aid Centre
3A Holmston Road
Ayr
KA7 3BA
01292 288111
Ayr-hac@hotmail.com
Ayrshire Council on Alcohol 64 Fort Street
Ayr

01292 281238
acaayr@ukonline.co.uk

Barnardos South Ayrshire Families Service 64 Viewfield Rd
Ayr
KA8 8HH

01292 610479
ayrhomelssness.project
@barnardos.co.uk

South Ayrshire Care and Repair Unit 2, Beresford Court. 6 Beresford Lane, Ayr KA7 2DW

01292 281813

sacareandrepair@dsl.pipex.com
Energy Agency Donald Hendrie Building
Auchincruive
Ayr
KA6 5 HW
Freephone: 0800 512 012
Or call: 01292 521896
Fax 01292 521754
Email: energy.agency@south-ayrshire.gov.uk

Trading Standards Advice Centre

 

The Trading Standards Advice Centre
Trading Standards Office
5-7 River Street
AYR

01292 616060

Fax: 01292 616061

cabac@south-ayrshire.gov.uk

www.south-ayrshire.gov.uk/
tradingstandards/

SeAcape SeAscape
13 Old Bridge Street
AYR
KA7 1QA
01292 285424
(Please leave a message if there is no reply).

Simon Community

1 Murray Place
New Farm Loch
Kilmarnock
KA3 7JY
Tel: 01563 538295

Email aihss@glasgowsimon.com
Website www.glasgowsimon.com

S.T.E.P
Information on STEP is also available at : www.chyps.co.uk

S.T.E.P
2nd floor
2 Beresford Terrace
Ayr
KA7 2EG
01292 283904

Throughcare
Information on Throughcare is also available at : www.chyps.co.uk

Throughcare Support Team
1 Holmston Road
Ayr
KA7 3BA
01292 612092
Turning Point Scotland Turning Point Scotland
Community Treatment and Rehabilitation Service
(Substance Misuse)
3 Killoch Place
AYR
KA7 2EA
Tel 01292 619940
Fax 01292 266345

Women’s Aid
Information on Women's Aid is also available in our Domestic Abuse Section

Women’s Aid
14 Green Street
AYR
01292 266482
Welfare Rights Service

Social Work Office
67 Kyle Street
Ayr

Contact can be made through the Enquiry and Information Team:

Tel: 01292 268119

Other Related Agencies

Name Address Telephone / Email / Website

Ayr Benefits Agency

John Street
Ayr
01292 666000
HomePoint Communities Scotland Thistle House
91 Haymarket Terrace
Edinburgh EH12 5HE

Tel: 0131 3130044
Fax: 0131 3370578
homepoint@scothomes.gov.uk
communitiesscotland.gov.uk

Scottish Public Services Ombudsman Scottish Public Services Ombudsman
4 Melville Street
Edinburgh
EH3 7NS

Tel: 0870 011 5378
email: enquiries@scottishombudsman.org.uk
web: www.scottishombudsman.org.uk
Rent Assessment Committee 3rd Floor
140 West Campbell Street
Glasgow
G2 4TZ

Tel: 0141 5721170
Fax: 0141 5721171
rap.glasgow@lineone.net

Homeswap Scheme
H.O.M.E.S
6 Palmerston Place
Edinburgh EH12 5AA

Tel: 0131 2267216
Fax: 0131 2267233

Community Self-Build Scotland Queenslie Business
Centre
19 Blairtumnock Road
Glasgow G33 4AN

Tel: 0141 7661999
www.selfbuild-scotland.org.uk

Shelter Scotland

4th Floor
Scotiabank House
6 South Charlotte Street
Edinburgh
EH2 4AW
www.shelterscotland.org.uk
Citizens Advice Bureau

Spectrum House
2 Powderhall Rd
Edinburgh
EH 7 4BG
info@cas.org.uk
CAB Advice Guide   www.adviceguide.org.uk
Scottish Council for Single Homeless (Leaving Home Guide for Young People)   www.leavinghome.info
HomePoint Text Translator  

communitiesscotland.gov.uk/

Useful Housing Link  

www.direct.gov.uk