Estates Management Policy

Responsibilities & Repairs

We must make sure that wind and water cannot get into your home, therefore the Council are responsible for repairs to the structure of your home such as walls and roofs (including gutters and down pipes). The Council must also maintain the installations in your home, which supply gas, water, electricity and drainage, but you are responsible for paying for gas, electricity and water supplies that you use.

As for other repairs to your home there are some that you must carry out, and some, which the Council will carry out.

The following list details who is responsible for what.

The Council	The Tenant
Bathroom Bath Toilet pan Wash hand basin Shower units provided by Council	Bathroom Toilet seat and cover Shower unit fitted by tenant
Central Heating Gas fired system with radiators (including fires fitted by Council). Gas fired warm air system. Solid fuel system (including parts for solid fuel fires) with radiators. Chimneys and flues. Coalbunker. Electric storage system (including panel heaters). Electric fire fitted by Council.	Central Heating Chimney sweeping. Fireplace tiles. Systems fitted by yourself (systems fitted with written approval from the Council will normally be maintained after installation guarantees have expired).
Doors Mortise locks. Outside doors (including doors to flats within closes).	Doors Door Bell (except communal door entry system) Door chain. Door nameplate. Glass on inside doors and screen.Inside doors (including handles, locks and so on). KeysNight latch (Yale type) locks (unless this is the only lock on an outside door).
Plumbing Blocked sink, wash hand basin, bath or toilet Domestic cold water supply Hot water supply Down pipes (rain and soil) Drains Gutters	Plumbing Sink plugs and chains Washing machine fitting
Kitchens Cooker socket Sink top (bowl and drainer)	Kitchens Kitchen units (including work tops)
Structure Ceilings. Damp proof course Floors Outside Woodwork Outside woodwork Roughcast plastering Stains (inside) Steps to entrances Walls Sash cord (ropes) for windows Sills Window catches Window frames Structure Window handles Window locks fitted by Council	Structure Skirting boards (and other inside woodwork unless there is a problem caused by the structure of your home) Glass in windows (unless you can show that the glass was broken by vandals)
Other Clothes line posts Boundary fences Footpaths Gates Outside decoration (normally done every five years) Ranch type fencing Doors to lock-ups (including locks)	Other Fences between gardens Inside decoration (including wall tiles) Sheds Timber garages Keys for lock-ups Floor coverings

The Council will not be responsible for any repair if it is because you have not taken care of the property or have damaged it. In this case, it is up to you to get the repair done and pay for it, even if it was an accident.