South Ayrshire Council

Housing Benefit and Council Tax Benefit

Housing Benefit

Housing benefit is a means tested benefit to help people on low income to pay their rent.

Council Tax Benefit

Council tax benefit is a means tested benefit to help people on low income to pay their council tax.

If you pay both rent and council tax, you can apply for both Housing Benefit and Council Tax Benefit at the same time with one claim form.

Will I be entitled to Housing Benefit and/or Council Tax Benefit

You can use the online calculator to see if you may be entitled to Housing Benefit and/or Council Tax Benefit. You can also use this calculator to find out how a change in your circumstances might affect your current Housing Benefit or Council Tax Benefit.

How to claim

If you wish to make a claim direct to South Ayrshire Council you can download a claim form and additional information to help you to complete the claim form. If you have any difficulty downloading the claim form or the additional information, please contact your local office. Details are shown below.

If you are currently making a claim for Income Support, Jobseekers Allowance, Employment and Support Allowance or Pension Credit you may have already completed a claim form for Housing Benefit and/or Council Tax Benefit. The Jobcentre Plus or Pensions, Disability and Carers Service will tell you if they are going to send that claim form to the Council for you. If they are going to send your claim form to us you should not need to complete one of the Council's claim forms.

Where to get more information

If you want to know more about Housing Benefit or Council Tax Benefit please contact Benefit Services.

Office Address Telephone/Fax
Ayr Housing Benefit and Council Tax Benefit Riverside House,
21 River Terrace,
Ayr KA8 0AU
Tel: 01292 616009
Fax: 01292 287890
Ayr Council Tax Benefit County Buildings,
Wellington Square,
Ayr KA7 1DR
Tel: 01292 616009
Fax: 01292 612691
Troon and Prestwick Municipal Buildings,
South Beach,
Troon KA10 6EF
Tel: 01292 616009
Fax: 01292 318009
Girvan and Maybole 19 Knockcushan Street,
Girvan KA26 9AQ
Tel: 01465 716130
Fax: 01465 716161

Email benefit.services@south-ayrshire.gov.uk

Opening Hours for telephone and public enquiries are Monday, Tuesday and Thursday 10.00am to 4.45pm and Friday 10.00am to 4.00pm.

Other Advice

Free help and advice is available from South Ayrshire Trading Standards Consumer & Business Advice Centre, 5 River Terrace, Ayr, KA8 0BJ

South Ayrshire Debt Helpline
Tel: 01292 616060
Fax: 01292 616061
Web: www.south-ayrshire.gov.uk/tradingstandards

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