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Getting It Right for Every Child

Young People

Barnardo's

Barnardo’s South Ayrshire Families and Women in Focus services support families, young people and children who are experiencing homelessness or who are affected by their parents/carers substance misuse or offending behaviour.

We can help by:

  • Being available to support you and your family
  • Providing practical support
  • Providing advice and information about your rights and responsibilities
  • Providing information and help to access services and resources
  • Providing support and play opportunities for children and young people

How do we do that:

  • We believe that an open and trusting relationship is important in providing services and will work hard to create and keep that relationship with you
  • We will work alongside you to make sure that you are safe and well
  • We will work hard to make sure that you have equal access to education, play, health and employment opportunities
  • We will listen to your views on the service we provide and make any changes necessary
  • We will actively involve you in the service and any decisions which affect you or your family
  • We aim to treat everyone with respect and want to know if we do not achieve that intention

How to contact us

  • By telephone on 01292 610479 – you can leave a message if we are not around
  • By asking someone from another agency to contact us on your behalf.
  • We can meet you at a suitable time and place anywhere in South Ayrshire.

Our core office hours are between Monday and Friday - 9,00am - 5.00 pm although we can be flexible in terms of when we see you. We also run some planned evening groups.

Other things you need to know

  • Barnardo's has a child protection policy and wants every child and young person to be safe and protected from harm
  • Barnardo's believes in confidentiality unless you are in danger – you can see what we write about you – just ask your worker
  • Barnardo's really want to hear what you think of the service we offer and make suggestions to improve it
  • Barnardo's works within the Data Protection Act and will take time to explain what that means for you
  • Barnardo's is committed to equality of opportunity regardless of race, disability gender, religion or sexuality
  • Barnardo's if you do not understand or need more information on anything we have written here – just ask us to explain!

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