Important: Cookie Policy

We use cookies to help keep our site relevant and easy to use. To help us do this we need your permission to use cookies. Read more...

EU legislation requires that all websites clearly specify if cookies are being used and their purpose. For more information on the cookies we use view our privacy policy.

South Ayrshire Council use Google Analytics which uses cookies to anonymously track activity on our site. We use this information to keep our site relevant and to make it easier to use. We have already set a cookie that is essential to the sites operation.

If you accept the use of cookies on this website you will no longer see this message. We will also place a preference cookie and Google will place temporary session cookies on your computer.

Should you later, manually delete the preference cookie then you will need to re-confirm your preference when you next visit this website.

Yes, I accept the use of cookies

Getting It Right for Every Child

Parents/Carers

Barnardo's

Barnardo’s South Ayrshire Families and Women in Focus services support families, young people and children who are experiencing homelessness or who are affected by their parents/carers substance misuse or offending behaviour.

We can help by:

  • Being available to support you and your family
  • Providing practical support
  • Providing advice and information about your rights and responsibilities
  • Providing information and help to access services and resources
  • Providing support and play opportunities for children and young people

How do we do that:

  • We believe that an open and trusting relationship is important in providing services and will work hard to create and keep that relationship with you
  • We will work alongside you to make sure that you are safe and well
  • We will work hard to make sure that you have equal access to education, play, health and employment opportunities
  • We will listen to your views on the service we provide and make any changes necessary
  • We will actively involve you in the service and any decisions which affect you or your family
  • We aim to treat everyone with respect and want to know if we do not achieve that intention

How to contact us

  • By telephone on 01292 610479 – you can leave a message if we are not around
  • By asking someone from another agency to contact us on your behalf.
  • We can meet you at a suitable time and place anywhere in South Ayrshire.

Our core office hours are between Monday and Friday - 9,00am - 5.00 pm although we can be flexible in terms of when we see you. We also run some planned evening groups.

Other things you need to know

  • Barnardo's has a child protection policy and wants every child and young person to be safe and protected from harm
  • Barnardo's believes in confidentiality unless you are in danger – you can see what we write about you – just ask your worker
  • Barnardo's really want to hear what you think of the service we offer and make suggestions to improve it
  • Barnardo's works within the Data Protection Act and will take time to explain what that means for you
  • Barnardo's is committed to equality of opportunity regardless of race, disability gender, religion or sexuality
  • Barnardo's if you do not understand or need more information on anything we have written here – just ask us to explain!

Share this page

No response is given to page feedback. To protect your privacy, do not include contact information in your page feedback. Contact Customer Services directly for general enquiries.

Can't find what you are looking for?

Try our A to Z of services, FAQ or search the website.