Freedom of Information

Complaints

If you are dissatisfied with the way your request for information has been handled under the publication scheme, please put this in writing and we will try and resolve your complaint (contact details in Section 2).

If we are unable to resolve any complaint, you can complain to the Scottish Information Commissioner who oversees the Act and whose contact details are given below. From 1 January 2005, when the general rights of access come into force, there will be a formal appeal mechanism when information is withheld. Further details on this will be available on the Commissioner's website at www.itspublicknowledge.info before this date.

The Scottish Information Commissioner

Kinburn Castle
Doubledykes Road
St Andrews
Fife, KY16 9DS
Tel: 01334 464610
Fax: 01334 464511
Email: enquiries@itspublicknowledge.info

Feedback

It is the Council's intention that the scheme will be responsive to your information needs. The Council, therefore, welcomes any suggestions on how it can improve and develop the scheme. If you have any comments, suggestions or views please contact us directly.