Contacting South Ayrshire Council

We are committed to listening to your views on our performance. We would like to know when we are getting it right but we also need to know when we are getting it wrong. How to comment, make suggestions or complain about our services. You can also provide us with your comments by filling in the form found at the bottom of this page.

The primary telephone contact numbers for the Council are as follows:

General Council Enquiries
01292 612000

Customer Services Team
0845 6012020

You can also contact specific services on the following numbers:

Archive Services 01292 287584	Building Standards 01292 616253
Cemeteries and Crematorium Services 01292 266051	Council Tax 01292 612838
Consumer and Business Advice 01292 616060	Economic Development 01292 612967
Education, Culture and Lifelong Learning 01292 612000	Electoral Register 01292 612221
Emergency Homeless (Out Of Hours) Freephone 0808 100 3151	Emergency Housing Repairs (Out Of Hours) 08457 190019
Emergency Social Work Standby Service Freephone 0800 811505	Environmental Health Services 01292 618222
Housing/Financial Services Payment Line 0845 6040 433 (24hrs)	Housing Services 01292 616000
Leisure Services 01292 269793	Licensing 01292 616152
Parks and Recreation 01292 616100	Planning 01292 616107
Refuse, Cleansing, Special Uplift and Litter Services 08457 697520	Registration of Births, Deaths and Marriages 01465 712894
Road and Lighting Faults 01292 612302 (24hrs)	Road and Transport Services 01292 612302
Social Work Services 01292 612000	Trading Standards 01292 616060

Feedback and Service Request Form

Please take a few moments to give us your comments on any aspect of our service which has pleased you, any suggestion for improvements we should consider, or any complaint where you have been dissatisfied with our service. This will enable us to improve our service to our customers.

When you have completed the form please click the "Send Form" button. If you make any mistakes you can click the "Clear Form" button to start again.

The form will be sent to our Customer Services Team and they will make sure the appropriate person within the Council receives your feedback. We don’t acknowledge comments but all suggestions, complaints, enquiries and requests will be acknowledged within 5 working days and then responded to within 20 working days.

Visual impaired customers may wish to use a larger font size for this page.

Your details:
First Name:
Surname:
Address:
Postcode:
Telephone:
E-mail:

Feedback details:
Feedback type:	Request Enquiry Comment	Suggestion Complaint
Details: