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Child Protection

If a child tells you something has happened

Do

  • Stay calm
  • Listen to the child
  • Keep any questions to a minimum
  • Reassure the child they were right to tell
  • Tell the child what you're going to do next
  • Record in the child's own words what has been said
  • Act promptly and immediately report to your line manager or designated child protection officer

Don't

  • Ask too many questions
  • Make any false promises
  • Express shock or anger at what is being said to you
  • Interpret what the child is saying to you – just record and report
  • Delay listening to the child or passing on your concerns
  • Carry out an 'investigation' into the allegation

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