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Frequently Asked Questions

What if I’m wrong?

If you’re concerned about a child, talk to someone about it. They may have more information and your bit of information could add to the bigger picture.

Will they be told that I contacted you?

If you wish to remain anonymous , you can. However it is helpful if you give your contact details as there might be further information you could give. The family will not be given your details unless you agree.

What happens when I phone you?

All referrals are treated seriously. Information systems will be checked, contact made with other professionals and a visit will be made to the family to assess the situation.

Will the children be taken away?

Not necessarily. Every effort will be made to keep the family together where appropriate, however sometimes children do have to be removed for a period.

Will you let me know what has happened?

You will be advised of the process, but the outcome of an investigation will remain confidential.

Where can I get a leaflet?

Contact us for copies of South Ayrshire Child Protection leaflets or click here to download.

Click on images below to download publications from the Scottish Government website:

Getting our Priorities Right (Scottish Executive) Framework for Standards (Scottish Executive)
Hidden Harm - Scottish Executive - Pdf link Hidden Harm - Next Steps - Scottish Executive - Pdf link
Child protection Audit and Review (Scottish Executive)
The Parenting Handbook

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