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Request an uplift of bulky waste

The Bulky Uplift service is essentially for the collection of bulk waste items or garden waste that cannot fit into a domestic wheeled bin.

Please choose one of the option below to book this service.

Online

Book a Bulky Uplift

By phone

Telephone the customer contact centre on 0300 123 0900.

In person

You can visit any of our customer service centres.

Pricing

  • First item £15
  • A further six items can be added for £2.50 each

A maximum cost of £30 for a seven item uplift.

What counts as an item?

Each item is counted individually whether it is part of a set or not. The only exception to this is bagged waste where 1 item = up to 5 bags (10 bags = 2 items). No builders sacks - bag refers to normal refuse sacks, black bags.

Here are a few examples of how this works in practice. This list is not exhaustive and our customer contact centre can advise on any specific query you may have.

  • A 3-piece suite would count as 3 items, the settee plus 2 chairs.
  • A table and 6 chairs would be viewed as 7 items.
  • Bulk waste broken up and bundled would count as one item per bundle providing it is tied, liftable by one person and no longer than 2 metres in length.
  • Branches trimmed would be one item per bundle, again provided it is tied, liftable by one person and no longer that 2 metres.
  • A bed would count as 3 items if it was made up of a base, a mattress and a headboard.
  • A bunk bed would count as 6 items if it was made up of 2 mattresses, 2 bases and 2 headboards

Materials containing asbestos

We will continue to offer a facility for the disposal of materials that contain asbestos, but to comply with current health and safety legislation, we can no longer offer a collection service.

A dedicated secure container will be provided at the waste transfer station in Ayr to allow householders to deposit materials containing asbestos safely.

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