Request an uplift of bulky waste
The bulky waste uplift service is for the collection of bulk waste items
or garden waste that cannot fit into a domestic wheeled bin.
Can the item be re-used?
Is this item in good re-usable condition? Could it be passed onto someone else who needs it?
Help minimise landfill waste and donate reusable household items by calling the National Re-use phone line on 0800 0665 820. It's a free collection service and you'll be benefiting your local community and charitable organisations.
Item is not re-usable
If the item is not re-usable then you can arrange a bulky uplift online.
Alternatively you can arrange a bulky uplift by phoning the customer contact centre on 0300 123 0900 or in person by visiting any of our customer service centres.
- First item £15
- A further six items can be added for £2.50 each
A maximum cost of £30 for a seven item uplift.
What counts as an item?
Each item is counted individually whether it is part of a set or not. The only exception to this is bagged waste where 1
item = up to 5 bags (10 bags = 2 items). No builders sacks - bag refers to normal refuse sacks, black bags.
Here are a few examples of how this works in practice. This list is not exhaustive and our customer contact centre can advise
on any specific query you may have.
- A 3-piece suite would count as 3 items, the settee plus 2 chairs.
- A table and 6 chairs would be viewed as 7 items.
- Bulk waste broken up and bundled would count as one item per bundle providing it is tied, liftable by one person and no longer
than 2 metres in length.
- Branches trimmed would be one item per bundle, again provided it is tied, liftable by one person and no longer that 2 metres.
- A bed would count as 3 items if it was made up of a base, a mattress and a headboard.
- A bunk bed would count as 6 items if it was made up of 2 mattresses, 2 bases and 2 headboards
Materials containing asbestos
We will continue to offer a facility for the disposal of materials that contain asbestos, but to comply with current health and safety legislation, we can no longer offer a collection service.
A dedicated secure container will be provided at the waste transfer station in Ayr to allow householders to deposit materials containing asbestos safely.