Important: Cookie Policy

We use cookies to help keep our site relevant and easy to use. To help us do this we need your permission to use cookies. Read more...

EU legislation requires that all websites clearly specify if cookies are being used and their purpose. For more information on the cookies we use view our privacy policy.

South Ayrshire Council use Google Analytics which uses cookies to anonymously track activity on our site. We use this information to keep our site relevant and to make it easier to use. We have already set a cookie that is essential to the sites operation.

If you accept the use of cookies on this website you will no longer see this message. We will also place a preference cookie and Google will place temporary session cookies on your computer.

Should you later, manually delete the preference cookie then you will need to re-confirm your preference when you next visit this website.

Yes, I accept the use of cookies

Accessibility

We believe that it is important to make our website accessible to all visitors. With this in mind we have worked hard to improve the ease of use for visually impaired users, users of screen readers and people accessing the website from mobile devices such as mobile phones and pdas. If you have difficulty in accessing any part of the site, please contact us and we will do our best to improve things.

World Wide Web Consortium (W3C)

South Ayrshire Council strives to comply to the recommendations set out by the W3C. Currently South Ayrshire Council uses valid CSS and is working towards WAI Level AA compliance on all pages. If you find a page that you feel does not comply, please let us know and we will do our best to resolve the problem.

Accessibility Resources For Users

BBC My Web My Way

Do you need help in making the web easier to use? The BBC site explains the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible to you.

BrowseAloud - Speech Enabled

South Ayrshire Council is speech enabled, which means that you can download free software onto your personal computer and have the website read aloud to you. The free software is called BrowseAloud, and is used on many other websites including Google and the BBC. Find out more about BrowseAloud on the South Ayrshire Council website.

Access Keys 

The following Access Keys are active on the main areas of the South Ayrshire Council website:

  • S - Skip Navigation
  • 1 - Home page
  • 2 - What's new
  • 3 - Site Map
  • 4 - Search
  • 5 - Frequently Asked Questions (FAQ)
  • 6 - Help
  • 7 - Complaints procedure
  • 8 - Copyright
  • 9 - Feedback form
  • 0 - Access key details

Access keys can interfere with other web technology. If you are experiencing difficulties please let us know.

Net-Guide

net-guide is an accessible search engine that gives an accessibility rating for the websites returned for a search. Similarly, the directory entries also carry a website accessibility rating.

net-guide has been designed to be an accessible website, and easy to use for visitors with visual impairments, mobility impairments, dyslexia, and other issues that can have an impact on using the web.

No response is given to page feedback. To protect your privacy, do not include contact information in your page feedback. Contact Customer Services directly for general enquiries.

Can't find what you are looking for?

Try our A to Z of services, FAQ or search the website.