Accessibility

We believe that it is important to make our website accessible to all visitors. With this in mind we have worked hard to improve the ease of use for visually impaired users, users of screen readers and people accessing the website from mobile devices such as mobile phones and pdas. If you have difficulty in accessing any part of the site, please contact us and we will do our best to improve things.

World Wide Web Consortium (W3C)

South Ayrshire Council strives to comply to the recommendations set out by the W3C. Currently South Ayrshire Council uses valid CSS and is working towards WAI Level AA compliance on all pages. If you find a page that you feel does not comply, please let us know and we will do our best to resolve the problem.

Accessibilty Resources For Users

BBC My Web My Way

Do you need help in making the web easier to use? The BBC site explains the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible to you.

BrowseAloud - Speech Enabled

South Ayrshire Council is speech enabled, which means that you can download free software onto your personal computer and have the website read aloud to you. The free software is called BrowseAloud, and is used on many other websites including Google and the BBC. Find out more about BrowseAloud on the South Ayrshire Council website.

Access Keys

The following Access Keys are active on the main areas of the South Ayrshire Council website:

  • S - Skip Navigation
  • 1 - Home page
  • 2 - What's new
  • 3 - Site Map
  • 4 - Search
  • 5 - Frequently Asked Questions (FAQ)
  • 6 - Help
  • 7 - Complaints procedure
  • 8 - Copyright
  • 9 - Feedback form
  • 0 - Access key details

Browser Support

The attribute is only supported by MS Internet Explorer 4 and above and by Netscape 6x versions, with Windows-based systems the user has to press the 'Alt key' and the access key, and with the Macintosh system the user has to press the 'Ctrl key' and the access key.

Net-Guide

net-guide is an accessible search engine that gives an accessibility rating for the websites returned for a search. Similarly, the directory entries also carry a website accessibility rating.

net-guide has been designed to be an accessible website, and easy to use for visitors with visual impairments, mobility impairments, dyslexia, and other issues that can have an impact on using the web.

Contact

Customer Services
Tel: 0845 601 2020

South Ayrshire Council
County Buildings,
Wellington Square,
Ayr KA7 1DR